\magnification=1200 \baselineskip=20pt \nopagenumbers \font\big=cmr12 scaled \magstep2 \centerline{\bf STANFORD UNIVERSITY} \centerline{\bf DEPARTMENT OF STATISTICS} \centerline{\big JOINT Statistics / Financial Mathematics SEMINAR} \bigskip \baselineskip=12pt \centerline{12:00 p.m., Friday, January 31, 2003} \centerline{Sequoia Hall Room 200} \centerline{(Note: Special Fair, Isaac Pizza party following the talk downstairs, 1:00-3:00)} \bigskip \baselineskip=15pt \centerline{\sl Gerald Fahner} \centerline{\sl Prediction Technology Unit, Fair, Issac} \bigskip \centerline{\bf Improving Credit Card Marketing with Learning Strategies} \bigskip Statistical methods can be of significant value to improve and optimize the behavior of complex systems, such as chemical plants, or consumers' usage of credit cards. The speaker will give an overview over current testing practices used by many lenders/marketers for the crucial task of improving response rate and profitability from credit offers, and point out some problems and inefficiencies associated with these approaches. The talk gives a description of how more elaborate statistical methods of experimental design and regression analysis can reap additional benefits of faster learning and increased confidence in performance estimates and optimization results. It will be discussed how some unique business- and operational constraints in this industry can be tackled by searching for constrained optimal experimental designs, and illustrate this approach with case study results. Please address any questions or comments to Bogdan Popescu (bogdan@stat.stanford.edu). ******NOTE: There will be a pizza party, sponsored by Fair, Isaac \& Co following the talk in the lounge of Sequoia Hall. Everyone is invited to attend. \bye